Terms & Conditions

Last updated: February 12, 2025

Welcome to FULLHOUSE Smart Home

By accessing and using FULLHOUSE Smart Home ("the Platform"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of our smart home products and services and form a legally binding agreement between you and FULLHOUSE Smart Home.

Eligibility and Registration

  • You must be at least 18 years old to use our services
  • You must provide accurate and complete information during registration or purchase
  • You are responsible for maintaining the security of your account credentials
  • One account per person is allowed
  • You must comply with all applicable laws and regulations

Product Usage

To ensure the best experience with our smart home products, users must:

  • Use products as intended and follow all safety instructions
  • Not attempt to modify or tamper with device firmware
  • Respect the privacy and security of other users
  • Not use products for unlawful purposes
  • Report any product issues to our support team

Purchases and Payments

  • All transactions are processed in Indian Rupees (INR)
  • Payment must be completed before product shipment or installation
  • Refunds and returns are subject to our Return Policy
  • We reserve the right to withhold shipment for security reasons

Prohibited Activities

The following activities are strictly prohibited:

  • Using products for illegal or harmful purposes
  • Attempting to hack or breach our security systems
  • Reverse engineering or copying our technology
  • Sharing account credentials with others
  • Promoting other brands or products on our site

Intellectual Property

All content on FULLHOUSE Smart Home, including products, graphics, text, and software, is protected by intellectual property laws. You may not copy, distribute, or modify any content without our express written permission.

Account Suspension and Termination

We reserve the right to suspend or terminate accounts for:

  • Violation of these Terms and Conditions
  • Suspicious or fraudulent activity
  • Inappropriate behavior or harassment
  • Repeated rule violations
  • Legal or regulatory requirements

Limitation of Liability

FULLHOUSE Smart Home shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount you have paid us in the last 12 months.

Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

  1. Direct communication with our support team
  2. Mediation if the issue cannot be resolved directly
  3. Arbitration in accordance with Indian law

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes through our platform or email. Continued use of our services after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of courts in India.

Contact Information

For questions about these Terms, please contact our support team:

  • Email: info@fullhouse365.store
  • Phone: +91 78745 39889
  • Address: 120 Shyam Nagar, near Abhi Nagar, Sukhliya, Indore, Madhya Pradesh 452003

Acceptance

By using FULLHOUSE Smart Home, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.